Tanenbaum Keale LLP Chief Technologist Kenneth Jones was recently published by Inside Counsel on key factors law firms might consider when building services to improve legal operations.
Jones touches on five areas including business need/funding, core technology, business process improvement, ongoing adjustments and special talent.
Jones writes, “It takes a considerable effort to build systems for goals such as applying analytics to quantitative legal case management data or integrating legal judgment and services into existing corporate decision processes. And at the beginning of the year, when budgets are renewed and optimism is rampant, these activities are more important than ever.”